Transporter Guide: Complete Workflow

1. View and accept assignments

1. Open the Transporter dashboard to see assignments addressed to you.
2. Open one to review pickup and delivery locations, deadlines, special instructions, and documents.
3. Click Accept to confirm, or Decline with a reason.
4. Accepted assignments move into your active list.

2. Pickup

1. Open the active assignment and start the trip.
2. Record the pickup checkpoint — GPS position and timestamp are captured automatically.
3. Confirm loaded weight and cargo condition, and attach the waybill or signed receipt.
4. Set status to Picked up — all stakeholders are notified.

3. During transit

• Turn on GPS sharing so the live map and ETA update for the buyer, seller, and regulator.
• Add checkpoints at stops with location, status, and optional photos.
• Keep your device's location permission enabled for the browser.

4. Report a delay

Add a checkpoint with the delay reason and an updated arrival estimate. The assignment shows the revised ETA and stakeholders are notified automatically.

5. Complete delivery and capture proof

1. Record arrival at the destination — GPS and timestamp are captured.
2. Open Proof of delivery and confirm unloaded weight and condition.
3. Upload delivery photos (each is stored with GPS and timestamp).
4. Collect the recipient's name, role, and signature on the signature pad.
5. Submit — status becomes Delivered and a POD PDF is generated for every party.

Common issues

• No assigned shipments — a dispatcher or processor must schedule outbound transport to you first.
• Can't start the trip — the assignment must be Accepted.
• GPS not working — allow location access for the site in your browser settings and reload.